“Remembering that I’ll be dead soon is the most important tool I’ve ever encountered to help me make the big choices in life. Because almost everything — all external expectations, all pride, all fear of embarrassment or failure - these things just fall away in the face of death, leaving only what is truly important. Remembering that you are going to die is the best way I know to avoid the trap of thinking you have something to lose. You are already naked. There is no reason not to follow your heart.”Mr Steve Jobs (via whereisthecoool)
(via mnmal)
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Email Mistakes That Irritate Smart People | The Brooks Review
There are a lot of ways to send an email and given that it is a tool that many of us spend a large chunk of our day using I thought I would share some of the annoying things I come across when reading email.
A must read.
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“The more you complain, the longer God lets you live”
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Nordstrom’s Employee Handbook
For years, Nordstrom’s Employee Handbook was a single 5×8” gray card containing these 75 words: Welcome to Nordstrom We’re glad to have you with our Company. Our number one goal is to provide outstanding customer service. Set both your personal and professional goals high. We have great confidence in your ability to achieve them. Nordstrom Rules: Rule #1: Use best judgment in all situations. There will be no additional rules. Please feel free to ask your department manager, store manager, or division general manager any question at any time. During this time, Nordstrom had the highest sales per square foot performance in the retail industry.
That is plain awesome. Make it simple for your employees and you’ll see the rewards.
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